Methodology

How LIZ Defines and Verifies Dental Missed-Call Recovery

The methodology is intentionally plain. It explains what the proof means, what it excludes, and why public reporting stays aggregate.

What LIZ is

Dental Missed-Call Recovery Behind Your Existing Front Desk

LIZ is a dental missed-call recovery system. It works after an office misses an inbound call by following up with the caller, capturing patient intent, preparing a staff-ready handoff and supporting downstream outcome tracking.

LIZ is not designed to replace the front desk or function as a generic AI receptionist.

Measurement standard

How LIZ Defines and Verifies Dental Missed-Call Recovery

The methodology is intentionally plain. It explains what the proof means, what it excludes, and why public reporting stays aggregate.

Missed-call detection

A missed-call recovery workflow begins when an inbound dental call or follow-up opportunity was not completed through normal office handling.

Opportunity definition

An opportunity must show patient intent that could reasonably be recovered into an office workflow.

Exclusions

Spam, irrelevant contacts, non-patient inquiries, duplicate noise, and unsupported assumptions should not be counted as recovered opportunities.

Recovery definition

Recovery means the opportunity was moved from missed or stalled status into a follow-up path that produced an office-visible next step.

Came-in verification

Came-in status is verified by the office, not inferred from marketing copy or private messages.

Production association

Production is associated only where office records support the connection to a verified came-in patient.

Conservative counting

When the evidence is ambiguous, public proof should choose the lower defensible count.

Data limitations

The current proof reflects observed pilot results, not universal performance guarantees.